Job Opening

Title of the position

Team Member

Department

Restaurant Operations

Reporting

General Manager/Assistant Manager/Shift Leader

Job Type

Hourly/Full or Part-Time

Education

—

Position Overview

Be creative, have fun, and satisfy customers while optimizing restaurant sales and cash flow by implementing store plans and ensuring adherence to quality, cleanliness, and customer service standards.

Job Responsibilities

Greeting guests in a friendly manner and taking orders accurately and repeating all orders to the guest.
Crafting and preparing certain food and beverage items to spec and customer satisfaction.
This position requires knowledge of the menu items, their preparation, and their ingredients.
Responsible for delivering orders to the guest and is responsible for accurate cash control.
Responsible for cleanliness and sanitation in the kitchen, dining room, rest rooms or public facing areas.
All orders must be verified for correctness and completion in a timely manner.
The team member must follow all checklists and keep the store stocked and ready for the next shift.

Job Specifications

People with a desire to satisfy guests. Prior experience in a guest service type role or position a plus.
16 years of age or older.
Ability to be self‐reliant while executing assigned duties from management staff.
Able to speak, read, and write effectively. Excellent oral communication skills to effectively

communicate with management, corporate staff, restaurant employees, and customers.

Must adhere to Gong cha uniform and grooming policies and standards.
Able to stand and walk for 95% ‐ 100% of shift
Able to lift and carry a maximum of 50 pounds
Able to work flexible hours
Ability to travel to assigned restaurant location and execute in your position.
Have fun and be a GREAT TEAMMATE!

Please email [email protected] with your resume.